Survey reveals customers crave digital experiences
  • Maxine Hunt
  • March 9, 2021
  • Comments Off on Survey reveals customers crave digital experiences

More than ever before, customers want to interact digitally with businesses in the same way as they do with friends and family; through social media and mobile devices. These insights are revealed through a recent Microsoft survey of over 1,000 U.S. consumers that uncovered shifts in the ways customers want to hear from businesses. Given…